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We design, deploy and manage a variety of solutions in Communication, Network Engineering, Software and Systems.

With over 16 years of experience, we strive to elevate your business to greater heights.

network
Network
systems
Systems
software
Software
services
Services
others
Others

About Us

People

Xcess has an extensive and deep domain knowledge of various segments in technology.
  • Highly experienced staff with multiple projects deliveries
  • High priority on Project Management and Sales Teams to back up Technical Crew

Process

Xcess has a complete set of processes that governs all its major business offerings.
  • Refined process flow developed over 16 years
  • PRINCE2 and ITIL project management system

Flexibility

Being an owner-operated entity, Xcess delivers exceptional flexibility in its business engagements with clients.
  • Project instant mobilisation
  • Amendments and corrections without bureaucratic red tape

Know-How

Xcess has been managing projects and building IT infrastructures in the ICT ecosystem for more than 16 years.
  • Deep technical know-how and capabilities
  • More than 100 successful project deployments
  • Established extensive technical expertise within the industry

Network

Data & Voice

A well-engineered and maintained Communication Network is a vital tool for the continued efficiency of business operations. As part of our core expertise, we have designed, engineered and deployed various networks spanning from Legacy-based to current day IP-based.

Our expertise spans X.25, TDM, Serial Communication, Frame Relay and ATM. Our network installation has a wide variety, ranging from an Educational Campus Network to a more complex Air Traffic Control Radar's Communication Network.

Our expertise

Systems

Computer Systems are the operational heart of every modern-day organization. In our evolution within the technical realm, we have designed, deployed, re-engineered and managed a variety of architectures such as client-server, thin client, stand-alone and distributed computing.

Xcess prides itself on staying up-to-date with the most current technology adopted and deployed, which includes cloud-based computing.

Our expertise

Software

Our foray into Software Engineering began purely based on the demand from our customers. Having an expertise in In-Depth Network and Systems, we have been requested to design, engineer, test and deploy bespoke software for our clients.

We have deployed complex software systems such as CRM with IVR integration, Web-based Portals and Multi-Service Billing Systems.

Our expertise

Services

Our extensive experience and know-how contributes significantly to our level of service that allows our customers to understand the technical aspects of the product/service. We consult, advise and design ICT roadmaps and technology blueprints for our customers who wish to integrate multiple systems/technologies to form the corporate IT infrastructure.

With extensive knowledge of Data, Voice, Software and Integration, we provide a seamless composition of brand-neutral technology for our customers to adopt and deploy.

Our expertise

Others

Additional services/products ensure the complete deployment and operation of systems and networks within the customer IT infrastructure.

All the elements below are fundamental to make relevant components gel together and improve operational and functional elements to make a complete system, providing end-to-end integration to the whole functionalities of a system rather than separate components for our customers to adopt and deploy together.

Our expertise

Get In Touch

Apart from expertise, support is a critical pillar for the continued success and business progress of Xcess Group.

Our round-the-clock, nationwide support capability ensures our clients operate efficiently, precisely and cost-effectively anywhere they are located. Having served a variety of customers for over a decade, we have a well-defined Service Management & Escalation Framework that allows us to respond, react and restore support calls and issues with minimal impact to customer operations. With a direct link to our principal Technical Assistance Center, we provide Level 1, Level 2 and Level 3 support to all our clients.

Means to support our clients are:

HQ Malaysia
B-1-10, Viva, No.378,
Jalan Sultan Azlan Shah, 51200
Kuala Lumpur Malaysia
T+603 4051 1722 / 2722 / 3722
F+603 4051 0722
Vietnam
Suite 801, 8th Floor, 36 Hoang Cau,
Dong Da, Ha Noi, Viet Nam
T+84 90 341 1918
Indonesia
Unit 1926, 19th Floor, Citylofts Sudirman
JI KH MasMansyur Kav 121,
Jakarta Pusat, Indonesia
T+62 21 2555 6693
F+62 21 2555 5601
HQ Malaysia
B-1-10, Viva, No.378,
Jalan Sultan Azlan Shah, 51200
Kuala Lumpur Malaysia
T+603 4051 1722 / 2722 / 3722
F+603 4051 0722
Vietnam
Suite 801, 8th Floor, 36 Hoang Cau,
Dong Da, Ha Noi, Viet Nam
T+84 90 341 1918
Indonesia
Unit 1926, 19th Floor, Citylofts Sudirman
JI KH MasMansyur Kav 121,
Jakarta Pusat, Indonesia
T+62 21 2555 6693
F+62 21 2555 5601
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